Quality point of view for Patient feedback
(Photo Credit :Pixabay.com) It is not easy to catch correct feedback of patient at the time of discharge. And correct feedback is essential for our system on proper track. The onus lies on quality personnel to check if the feedback is taken on correct note. Here is a simple sample checklist marking system to scrutinize feedback form. (Checklist & Marking by VPQMS) 1) Who has given feedback ? : By Patient himself or by relative a) If possible ,Patient has given feedback with fully conscious condition 4 Points. b) If Patient relative has given feedback but Patient is aware of it. ...