Posts

Showing posts from 2021

Quality point of view for Patient feedback

Image
                                                                 (Photo Credit :Pixabay.com)    It is not easy to catch correct feedback of patient at the time of discharge. And correct feedback is       essential for our system on proper track. The onus lies on quality personnel to check if the feedback is taken on correct note. Here is a simple sample checklist marking system to scrutinize feedback form. (Checklist & Marking by VPQMS) 1) Who has given feedback ? : By Patient himself or by relative  a)  If possible ,Patient has given feedback with fully   conscious  condition           4 Points.     b) If  Patient relative has given feedback but Patient is  aware of it.             ...